Google Account - How to Unlock

 

If Google detects abnormal usage that may indicate that your address has been compromised, they may temporarily disable access. It will take between one minute and 24 hours for access to be reinstated, depending on the behaviour detected by our system.

Unusual activity includes, but is not limited to:

  1. Receiving, deleting, or downloading large amounts of mail via POP or IMAP in a short period of time.
  2. Sending a large number of undeliverable messages (messages that bounce back).
  3. Using file-sharing or file-storage software, browser extensions, or third party software that automatically signs in to Gmail.
  4. Leaving multiple instances of Gmail open.
  5. Browser-related issues. Please note that if you find your browser continually reloading while attempting to access your Inbox, it's probably a browser issue, and it may be necessary to clear your browser's cache and cookies.

You can try to manually unlock your account by visiting the following link
https://www.google.com/a/yourdomain.com/UnlockCaptcha

Other common problems for not being able to access your Google Email Account
http://mail.google.com/support/bin/answer.py?hl=en&answer=46346

 

Was this answer helpful?

 Print this Article

Also Read

Contact Google Enterprise Support

This service is only to be used to report a service unavailable emergency. All other support...

Setting up iPhone with Google Sync

The following link will guide you through the setup for Google Sync on  your IPhone....

How to Share a Google Calendar

  Sharing a Google calendar allows others to view events on your schedule that you decide...

Set SPF Records

Sender Policy Framework (SPF) records allow domain owners to specify which hosts are permitted...

Where are Google Apps Sync Trace File?

On Vista and Windows 7, you'll find your trace files here:...