Business Computer Support.

NO CONTRACTS. JUST SUPER AMAZING SUPPORT.

a single monthly billable for ALL YOUR SUPPORT.

What's Included?

When you engage our team for business computer support you gain access to a wealth of knowledge and resources typically reserved for much larger organizations. Read more below to see some of the benefits of our computer service plans.

  8/5 Help Desk Access

  Panda Anti-Virus

  UNLIMITED ONSITE Support

  UNLIMITED REMOTE Support

  Off-site Cloud Backup

  Network Device Monitors

  Physical Cleaning

   OS Patching

   DNS Web Filtering

  UNLIMITED Tickets / Chats

  Scheduled Bi-Weekly Visits

 Business Reports

What's Covered?

We charge by the user, but our support plans include all the equipment in your office. When something goes wrong, just call, live chat, or send a ticket..

  Managed Workstations

  Managed Printers

  Managed Routers / VPN / Switch

  Cell Phone / Tablets

  Other IP Based Devices

Contact Options

We WANT to hear from you, we have several methods in place to ensure your issue is handled as quickly as possible.

 Phone    Priority Ticket     Live Chat

Operating Systems Supported

Windows    Mac    Linux

Things that cost a little more.

Physical Servers

Virtual Servers

Additional Locations

24 X 7 Help Desk

Ready to get started?

Often we can begin your service plan the same week. Our initial visit is performed after hours or on the weekend to minimize any downtime.

During the initial visit we will load your new AV software, our monitoring software, and backup software. A physical inspection of each computer and device, and a full dust extraction.

Our Stated Service Levels

ProSupport Complete comes standard with Next Business Day (NBD) or better response times for on-site calls and 8 x 5 HelpDesk.

If you require a more responsive service agreement then you may add our Same Day service option which ensures we arrive onsite the same day you call.

Remote remediation will always be attempted prior to any onsite visit, this attempt is designed to reduce billable costs and resolve your issue as fast as possible.

Standard On-Site Business Hours are Monday - Friday from 9AM - 6PM. Our local Help Desk is staffed and operational during these times as well.

Same Business Day

Call Today, have a help desk tomorrow - 864.335.9223

ProSupport Complete - One level of service, the very best.

Dealing with computer problems shouldn't be part of your job. Your business requires your constant attention. With our business service plans you can use our expertise to help you repair, maintain, and plan your office technology infrastructure. We will check your systems for problems, make recommendations on equipment and software, and advise you about the best solutions for your unique situation.

What is the cost of computer downtime and ongoing computer problems? Besides the telephone, your computers and the network they are a part of, are undoubtedly the most important business tools in your office. You rely on them every day to communicate, analyze, manage, and perform billable services. So what happens when your computer or network goes down? Communication is hindered, growing your business stops and billable time is lost.

Whether you have limped along with computer problems (that you now "live with") or had major network meltdowns, these problems cost you money and create headaches.

Our ProSupport plans are perfect for any size business, get fully supported for less. Our business service plans were created by clients just like you. Our goal is to provide you and your team with 110% satisfaction. From the start you will find that working with PremierePC is very refreshing.

Contact us today for a free business consultation and network assessment. 864.335.9223