INSTANT SUPPORT VIA THE WEB - WHEN TIME COUNTS - ONE CLICK

Did you know that the majority of all personal computer issues and malfunctions are related to software?

What this means to you is that we can remote in to your computer and that we do not even have to touch your machine. It’s all virtual and remote. Some of the benefits of using our services are as follows:

  • No waiting for your machine to be fixed.
  • No driving down to the repair shop.
  • No delays, our service is instant and we have a passion for customer service
  

What to expect:

When we perform service on your computer, you will be able to watch and observe all repair work, live ! Yes, you will be able to see our work, as we do it. Each remote repair session will last any where form 30 minutes to sometimes 2 hours, depending on the complexity of the issue at hand.


  

Current Version: 1.08

Filename: PPCRDS108.EXE

All of our ONECLICK services are performed via the web

  

To Obtain Support:

  • Download the ONE CLICK CLIENT
  • Save to your computer
  • Call Support 877.335.9223 or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it requesting service.
  • Once on the phone with a support agent you will be directed to open the file on your desktop to begin the support process.
  • After completing the call the agent will close the session and the software will be removed from your system.
  • Broadband service is required

Note: You may leave the ONECLICK icon on your desktop for future use. You can delete it if you like and return here should you require future support sessions

More Information

During your remote repair session YOU will be able to observe all repairs LIVE by watching your screen while we solve your problem. Your computer remote pc repair mouse will actually move around on your computer screen right before your eyes. You can even watch and learn! Plus, YOU will be able to assume control at any time and no breach of security is possible.

When we are finished, we will permanently remove our connection program and we will be unable to reconnect, unless YOU choose to reinstall the program for further service. This entire process keeps you, our client in complete control at all times, during and after the repair. We're happy to explain this process over the phone to clarify any concerns that you may still have.

PremierePC, your complete source for Computer repair and virus removal. When choosing a company to remove your viruses and clean your computer, it is extremely important that you chose the right company. It makes a huge difference who you work with and who you hire to do your computer repair. You want it done the right way the first time, that's why you need the most experienced and most professional company in the industry.

We've have cleaned thousands of computers, both remotely, and in person. We use the most advanced methodologies in the business. Do not put your computer at risk with an inexperienced company, chose PremierePC's ONECLICK for our high level of integrity and experience. Let us help fix your computer the right way.

VISTA / Windows 7 Users:

Before your support session you will need to disable UAC (User Account Control), you may re-enable it once the session is complete.

Open up Control Panel, and type in "UAC" into the search box. You'll see a link for "Turn User Account Control (UAC) on or off":
uac1.png

On the next screen you should un-check the box for "Use User Account Control (UAC)", and then click on the OK button.

uac2.png

You'll need to reboot your computer before the changes take effect, but you should be all done with annoying prompts.

To re-enable simply re-check the the box. We recommend leaving this feature disabled to speed up your system and prevent annoying notifications. This does lead to a less secure OS but no less secure than XP.