The domain landscape is changing with more new names hitting the market at the start of the year, with so many new options to choose from, its important to consider what’s in a name.

PremierePC started as a .net and finally obtained our .com 2 years later. We find that clients are most comfortable with the .com and .net and prefer them to other domain extensions.

Below is some overview information on both domain types. We can help you secure either and many more in addition. As a foundation, we advise all clients to pursue a domain with .com or .net and then add on from their.

Before you make any choices, call PremierePC for your domain acquisition and digital  security needs. 

About .COM

Take the next step in growing your business. Join the millions of businesses that have found success on a .com.

.com means business. .com is the standard for doing business online. Give your business the recognition that comes along with a .com to help connect with new customers and partners.

.com means credibility. Your name says a lot about your business so why associate it with a less credible domain?Customers know .com, and that’s why every Fortune 500 company and the world’s 100 fastest-growing companies have a .com. Align yourself with the domain more businesses rely on to grow online.

.com means confidence. Every business can benefit from an online identity customers know and trust. Thanks toover 15 years of reliability, security and availability, .com enables you and your customers to confidently connectonline.

About .NET

As one of the first web domains, .net has the credibility that comes with experience to help businesses to begin, grow and get their best shot online. Join the millions just like you that have trusted .net to give their offline idea a home online.

Be authentic by aligning your business with a domain that is widely recognized.

Be confident with a domain that has been connecting businesses and customers online with 100% reliability for over 15 years.

Be recognizable by choosing the name you really want on a best-in-class domain.

https://www.premierepc.net/myaccount/domainchecker.php

We are honored to announce that PremierePC was awarded the 2013 Business of Integrity award for Customer Service in the small business category by the Upstate Better Business Bureau.

This award is a symbol of our commitment to client satisfaction at each and every interaction. Since our inception we have strived daily for excellence, sometimes succeeding and sometimes failing. In all cases, we learn from the day and move on.

This award is not a culmination of our efforts, but instead an indication that we are moving in the right direction.

We would like to thank all our current and former clients, each interaction has helped us fine tune our company for maximum benefit to others.

Read more and sell all the 2013 winners.


http://myemail.constantcontact.com/Meet-the-Companies-Leading-the-Way-for-Integrity-and-Ethics.html?soid=1103957685044&aid=zr5FNWKGLAw

Last month we announced via email that call recording is now billed at a flat rate of $19 for UNLIMITED recording and storage to the Amazon S3 storage system.

To get started you will need to purchase a license to use the software which connects a PC or Laptop to the recording container online.

With the software installed you can then listen to your recordings online moments after the call is completed.

Call recording is a great feature for training new team members and helping with call quality especially in customer service environments.

Google is always tweaking their online tools as technology advances and our online behaviors change.

A recent update added new features to our online inbox’s which automatically tries to sort incoming mail be several (up to 5) broad categories.

In my limited testing, the feature is a great help for me during the work day. I have always been a big fan of sorting inbound mail by priority and this new feature is saving me time from checking my ringing and dinging devices unless its critical. I hate racing to the phone to see that it was just another REI promo email, yet I don’t want to mark my REI messages as spam or junk and will in fact read them, just on my own timetable.

I equate the new boxes to DVR for email, automatically allowing me skip the distractions and stay focused on the task at hand.

You can learn more about the features direct from Google.
https://support.google.com/mail/answer/3055016

Read what retailers are saying:
http://www.nytimes.com/2013/09/16/technology/for-retailers-new-gmail-has-one-tab-too-many.html?ref=technology&_r=0

Privacy protections are gaining ground, while still not near the E.U. in terms of citizen protection, government and industry alike are trying to help consumers make smarter choices about how they are being tracked online.

We encourage all users to take certain precautions to secure and protect their online internet usage.

First, use a modern web browser like Mozilla Firefox or Google Chrome.

Second, install ad blocking software either in your browser as an addon, using a 3rd party program, or even DNS privacy filters like Dyn Internet Guide.

Third, you can opt out of certain sites by following the guide below.

Visit:
http://www.networkadvertising.org/choices/

  • These opt outs apply to Online Behavioral Advertising by NAI member companies. You will still receive other types of online advertising from participating companies, and the Web sites you visit may still collect information for other purposes.
  • The opt-out choices you select are stored in opt-out cookies only in this browser. You should separately set your preferences for other browsers or computers you may use. Deleting browser cookies can remove your opt out preferences, so you should visit this page periodically to review your preferences, or update to include new participating companies.
  • Opting out using the NAI Opt-out Tool should not affect other services provided by NAI members that rely on cookies, such as email or photo-hosting. Click here for more information.
  • The NAI has adopted a policy that all NAI member companies set an opt-out cookie with a minimum lifespan of five years. Click here for more information.

If you would like to learn more about how to reduce ads and secure your online activity, give us a call or stop in to learn more, we offer several low cost solutions to help you stay safe with minimal effort.

We are pleased to announce that effective immediately our hosted business phones now supports a new feature called automatic failover.Our business phone systems are now more redundant then ever before making them a perfect replacement for traditional analog and key based systems.

This new settings is configured per line giving you the ability to automatically route calls to any extension OR external number in the event your device is down due to loss of power, internet, or any other device level malfunctions.

There is no cost to sue the feature as it is included in your monthly access fees. You can add the failover line online via your hosted phone portal or just give us a call and we can handle the changes for you. 

Beginning May 28th, 2013, Google will change to a new, simpler allowance for storage—one that’s combined across Gmail and Drive. We’re replacing the current, separate storage allowances—25GB for Gmail and 5GB for Drive—with a single 30GB quota that will cover Gmail, Drive and Google+ Photos.

Should users need more than the 30GB quota, they can purchase additional Drive storage using the existing ordering points, and the higher allowance will continue to be spread across all of these services.

This update is expected to roll out to Rapid Release domains beginning May 28th, 2013, and to Scheduled Release domains starting June 11th, 2013.

CompTIA recently asked us how we deal with irate clients. Read the full article on the CompTIA blog.

http://certification.comptia.org/news/13-01-28/How_to_Handle_an_Irate_Customer.aspx

Did you know that PremierePC is the only CompTIA GOLD Authorized Service Center in South Carolina? Go ahead, check it out.
http://asc.comptia.org/findasc.aspx

From our friends at SurfRight, makes of Hitman Pro Anti Malware.

In a year when online shopping sales have shown continued growth in excess of $226 Billion in 2012, online holiday shopping is also projected to increase, with a projected $2 Billion in sales for Cyber Mondayalone, according to Adobe Systems. Online retail sales for the Holiday season are expected to exceed $96 Billion according to Shop.org, fueled in no small part by an increase in mobile shopping and increased social media marketing. 

The end-of year shopping frenzy has once again attracted the attention of cybercriminals. Not content with the $110 Billion they have cost consumers worldwide this year, online criminals are looking at the holiday shopping season to fill their own stockings with looted cash. 

In an effort to get ourselves on Santa’s “nice” list, we have compiled a list of tips to help keep holiday shopping fun and safe.

1. Make sure you have an antivirus installed and updated. Set it up to scan frequently during the holiday shopping season.
Like spam, spreading identity-stealing malware is a numbers game that is practiced on a massive level. It only takes a small percentage of victims to net large sums of money to cybercriminals through stolen personal and financial data.  The easiest people to target are those who do not have any security measures in place.  
If the holiday season has tightened your budget, there are a number of decent free antivirus products available on the market today from vendors such as Avast!, AVG, Avira, Microsoft and others. They usually lack the advanced security features and support of paid products, but are a good line of defense if nothing else is available.  

2. Check if your antivirus is working properly
Even if you do have a working antivirus program, you should double-check your computer for an infection. According to European security vendor Surfright, when checking over 1 million computers that had an antivirus installed, 24% were still infected with a virus. You can use products like HitmanPro to get a second opinion about potential malware already on your system, as well as cleaning it up if exists.

3. Be cautious of emails warning you of unshipped or delayed items.
A favorite tactic of cybercriminals is to create emails that create a sense of urgency to the intended victim in order to get them to click a link containing malware.  Knowing that people want to make sure their gifts arrive in time, cybercriminals send fake emails purportedly from the U.S. Postal Service, UPS or FedEx claiming that a delivery was delayed.  All you need to do is click a link to check your status, and a “drive-by download” can occur, making your computer open to identity theft if you try to use it for purchases or online banking. Any legitimate communication from shippers will usually also contain a tracking or other reference number.  Copy and paste this number to the delivery company’s actual site whenever possible.  This simple extra step can save you a lot of headaches down the road. If you see attachments within these types of emails, avoid opening them, as shippers rarely send attachments with their emails.

4. Give extra scrutiny to “card declined” or unrecognized “invoice” emails.
A close cousin to the shipping email is the credit card email.  Again, cybercriminals want you to think a purchase has not gone through, or that unauthorized purchases are being made from your credit card, all to get you to click a link that can install malware or get you to enter your personal information.  Sometimes legitimate sites are temporarily hijacked for this purpose, and the link to the malware leads to these sites.  Again, do not click these links, call your bank and find out if there is any recent unauthorized activity happening with your account.

5. Double-check unfamiliar online shopping sites
These sites are a less common tactic, but several do exist. They might come up on search results when you look for specific model items like flat screen televisions or video game consoles. You can check the domain with free online tools that contain user feedback such as Norton Safeweb or Web Of Trust that can give you a very good idea of how trustworthy a site actually is.

6. Watch out for Christmas-themed deals that are “Too good to be true” on consumer electronics.
Many large e-tailers and retailers run incredible sales  in order to make the season jolly, but beware, some lumps of coal may appear online or in your inbox. Typically they are the hot items of this year and last year at 70%-90% discounts.  Although you might see some “door buster deals” on Black Friday and Cyber Monday, don’t expect to pay $100 for that new iPhone 5 or iPad Mini. These types of scams are also seen as links on Social Networking sites such as Facebook, so you might want to install a free security Facebook app such as SafeGo, to keep dangerous links off your Facebook feeds.

7. Make sure your operating system, browser, and critical software such as Java, Adobe Acrobat and Adobe Flash are up to date.
Making sure your operating system is up to date is essential to safe shopping online.  Outdated software can be exploited by cybercriminals in order to install malicious software without your consent.  Here are some links to check if you are up to date:
Microsoft Windows XP
Microsoft Windows 7
Microsoft Windows Vista
Java
Adobe Flash
Adobe Reader (Download the latest version)

8. Be aware of so-called “Ransomware”
One of the fastest-growing cyber-scams at the end of 2012 are “ransomware” attacks.  A virus attaches itself to your computer and typically places a supposed warning from a government agency such as the FBI, claiming that you have violated copyright laws and are subject to fines.  Your computer then has limited functionality until you pay the supposed fine through a convenient method such as a money transfer card, available at your local convenience store. In reality, these funds usually go to some overseas scammer, but the computer is impossible to use until the fine is paid. Antivirus programs and second opinion scanners should be able to remove these threats, but when in doubt, contact your local computer repair shop and have them take a look at it.  Taking this step could save you a significant amount of money if this happens to you.

9. Use reputable online shopping sites that are verified by third parties.
During the holiday season, hackers go into overdrive, trying to infect legitimate websites with malware that is later on spread to unsuspecting victims.  Before entering sensitive data or downloading anything from online retailers, make sure you are accessing it through a secure encrypted page (you will see https:// in your address bar and other icons indicating that the connection is encrypted in your browser).  Also check on the payment page for third party verification seals.  The more popular ones are TRUSTe, Norton Secure (Formerly Verisign), McAfee Secure and Comodo, which ensure your transaction is private, and that the site is scanned daily for vulnerabilities or tampering.

10. Identity theft can also happen over the phone.
We are all familiar with phishing scams, which attempt to get the victim to give up personal information that a criminal can use to perpetrate fraud. There is also a telephone version of this scam that is also growing and frequently targets landline owners. It works in a similar fashion to its online cousins.  The caller claims to be from the bank, a store, or delivery service, and presents an issue that needs to be handled. In order to take care of this, they just need you to verify your social security number, account number, online banking password or other piece of sensitive data.  One thing to remember is that no online business will ask for a password over the phone. Some businesses may ask for your account or social security, but before volunteering this information, you should get an issue or tracking number and opt to call them back, preferably on the number that is printed on your bill.

Conclusion
Online shopping continues to grow and each year it becomes more and more popular. The Holiday season is a time of heightened activity when a lot is going on and we tend to have our guard down. Criminals know this fact, and use it to their advantage with clever tricks and increased activity directed towards consumers. It is therefore extremely important to protect yourself with software updates, antivirus protection, and being aware of potential scams in order to reduce the risk of online fraud happening to you. Increasing your online protection with a variety of different tools as well as a second opinion malware scan is a good idea, and cost-effective. With awareness and a little bit more vigilance, we can keep the season merry for ourselves and our loved ones.

On November 13, some Microsoft Office 365 customers in North America were reporting (via Twitter and email) that they were experiencing email problems — just like they were five days ago.

A Microsoft spokesperson provided the following update around 2 pm ET today:

“On Tuesday, Nov. 13, some customers served from our North America data centers are experiencing intermittent access to e-mail services. Customers are being updated regularly via our normal communication channels. We sincerely apologize to our customers for any inconvenience.”

Read the full article here:
http://www.zdnet.com/microsoft-hit-by-second-office-365-email-outage-in-five-days-7000007342/

Looking to switch from office 365 to a more stable and reliable office communication system? Since 2006 PremierePC has been selling and supporting Google Apps, with the best rated data centers in America, their service is reliable and cost effective.

Learn more about Google Apps:
https://www.premierepc.net/cloud-services/hosted-business-email