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Latest News and Posts

Read the latest posts from the PremierePC blog. Office Updates, Q & A, Solution Highlights, TechBytes, and more

Virtual Private Servers
Solution Highlight

Enhancements Coming to Your Backup Platform

Let’s talk Backup…

PremierePC has always included a fully managed BDR solution in our service plans as a way to enhance the value of our services and ensure that your critical business data is protected.

Historically, we have included a certain amount of storage based on your service plan type and the amount of devices under your contract. Clients then paid for any overages in their service plan.

We are happy to announce that beginning in March 2023, we are making a few changes.

All PremierePC clients will have unlimited backup capacity.

For all ProSupport Complete clients your BDR storage capacity will no longer be affected by your included devices. The costs will change as follows: physical servers will incur a cost of $60 instead of $30, and virtual servers will remain at $30. If you are backing up workstations, those will continue to be backed up at no additional cost.

For all ProSupport Lite, ProSupport Essentials (legacy), and other non-plan clients (legacy) clients your BDR storage capacity will also no longer be affected by your included devices. The costs will change as follows: physical servers will incur a cost of $80 instead of $30, and virtual servers will incur a cost of $40 instead of $30. If you are backing up workstations, each will incur a cost of $9.

To reiterate, no client will incur any charges for selected size, all BDR storage is now unlimited.

We have reviewed the impact on our clients and have confirmed that in over 85% of our clients, costs will go down or remain the same. Where costs do raise, they are minimal.

We are happy to be able to extend predictable pricing with no further surprise billings as related to selected size.

In addition, we look forward to being able to backup and provide continuity for a greater amount of your data while removing financial barriers.

February 16, 2023
https://www.premierepc.net/wp-content/uploads/man_server_open.png 194 118 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2023-02-16 12:06:342023-03-14 17:02:40Enhancements Coming to Your Backup Platform
Solution Highlight

PPC – An MSP with a focus on relationship, not revenue

Are you a source of revenue or are you being serviced?

 

We have seen a trend over the last few years: consolidation in our space, a move to maximize revenue.

But where is the client in this approach?

We have recently acquired several new clients. With each losing firm, we saw business models that served the IT provider and left the client wanting more.

A few examples:

  • 3-year contracts
  • Unfilled service commitments
  • Leveraged hardware
  • Nickel and diming service options
  • Lack of knowledge or understanding of the environment
  • No focus on cyber security
  • Fractioned environments
  • Sneaky fine print and confusing contract language
  • Resistance to hand useful information over to winning provider

The PremierePC approach has always been service first.

Is it good for the client? Is it good for us?

Isn’t that what a real partnership should be?

Shouldn’t your IT provider be a partner you can trust, that truly has your best interests in mind?

By focusing on our relationship over revenue, we are able to provide more flexible service offerings that truly fit your needs. Each solution we offer will always have month-to-month terms. We do not add margin to our hardware, ensuring you are computing on the best gear for your price point. We solely work with solutions that can scale. Your growth is our growth. We have no interest in locking you into something that doesn’t work, holding you hostage in a contract if you’re unhappy, or pointing to another provider if you’re experiencing issues. We value our partnerships, developing lasting relationships.

We partner with our clients, managing the entire environment, from domain to endpoint, prioritizing security and efficiency in all that we do.

February 14, 2023
https://www.premierepc.net/wp-content/uploads/orange-wave-1.png 973 1921 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2023-02-14 16:33:102023-03-10 11:49:05PPC – An MSP with a focus on relationship, not revenue
Office Updates

Client Testimonials

To our wonderful clients, who we value each and every day, we would love to hear your testimonial on how your partnership with PremierePC has made a difference.

The first five clients to respond will receive a $150 credit on next invoice to allow us to use your logo and add your testimonial to our website.

Please give us a call if you’d like to submit a testimonial.

February 14, 2023
https://www.premierepc.net/wp-content/uploads/premiere-circle.png 189 189 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2023-02-14 16:01:202023-03-10 12:32:15Client Testimonials
tis_the_season_to_give
Office Updates

Charitable Giving

This year, the PremierePC team contributed a total of $28,000 to charitable causes. The team as a whole contributed to – Better Business Bureau, Greenville Humane Society, and The Peace Center.

Each team member also chose one charity for contribution:

Lacey Clark – Homes of Hope

I picked Homes of Hope because they are very dear to me. They helped me secure an affordable place to rent several years ago with the income-based housing they offer. They do a lot around Greenville to keep people in their homes and to provide them with homes they can afford.

Alex Recknor – Project Host

Alex did not choose a local charity for contribution as he is newer to the area and has little experience.

Food Insecurity is a widespread issue in Greenville County; 44,670 people were food insecure in 2020, amounting to 8.7% of the population. Project Host offers a soup kitchen that feeds the hungry while offering volunteers a pipeline to the CC Pearce Culinary School, which prepares meals for children in our community and offers the opportunity for the volunteers to intern and work in the Project Host Bakery and HostMobile food truck. Decreasing food insecurity and increasing education are two aspects of Project Host that serve Greenville County.

Wade Hawkins

Wade Hawkins – United Ministries

I went with this charity donation as they are local and provide assistance across the board.  I like that they are there to help with for the people in need.

  • Education and Employment
  • Crisis Assistance
  • Homeless Services

Jeremy Jones

Jeremy Jones – Sarge’s Animal Rescue

I chose my charity because I like animals.

Geena Hammond

Geena Hammond – Julie Valentine Center

Every 68 seconds, an American is sexually assaulted. Every 9 minutes, that victim is a child.

Julie Valentine Center provides services for child and adult survivors of sexual assault. Education programs are provided to educators and communities to help recognize, report, and prevent this type of crime. This is an incredibly difficult topic to address and support and the Julie Valentine Center does a wonderful job of helping those in their most terrifying and traumatic times.

Matthew Monroe

Matthew Monroe – Harvest Hope

I’ve been fortunate enough to have never had to worry about where my next meal was coming from. Harvest Hope filled pantries 577,657 times last year ensuring others didn’t need to worry either.

Matthew Rydzfski

Matthew Rydzfski – Miracle Hill

I chose Miracle Hill as they have an outstanding record of helping those with substance use disorder in our local community. Addiction is often overlooked and under treated. While our area has many great resources, most are underfunded when compared to the local needs.

Connecting with our local community and supporting these important causes are part of what makes PremierePC a great place. We are honored to give back to the community we work with each day.

January 15, 2023
https://www.premierepc.net/wp-content/uploads/0x0-e1673874215814.jpg 676 631 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2023-01-15 07:59:162023-03-10 12:32:03Charitable Giving
Road Barrier Icon
Solution Highlight

How Strong Are the Barriers to Your Data?

I’m sure you’ve heard plenty of information about the importance of strong passwords. But what else are your doing to protect your employees’ account?

Are “strong passwords” your main defense against attacks?

Let’s start with common mistakes…

  1. Having a false security due to passwords meeting “complexity requirements”

    Often people create “complex” passwords using the poor criteria. (i.e. People love to use “mangling rules” – replacing letters with symbols like @ for a or 3 for e.) Hackers and cracking software know these tricks and can guess them easily.

  2. Recycling passwords

    Everyone reuses passwords, even though we know that’s not smart. Remember, once a password is stolen, it can never be safely used again.

  3. Not requiring MFA

    MFA (multi-factor authentication) may take a few extra seconds to log into each account, but do not underestimate its power.

Think about this…

How many employees do you have?

How many accounts does each employee have?

Multiply these numbers and you are looking at the approximate number of security holes in your system.

Any one of your these passwords may only take THREE DAYS for a hacker to crack.

Now what?

  1. Deploy mandatory multi-factor authentication

    MFA may save your organization. This simple solution can protect your accounts and data even if a password has been compromised. Requiring MFA can stop 100% of all automated attacks, 96% of bulk phishing attacks, and 75% of targeted attacks.

  2. Maintain control of your network

    Do you have IT policies in place for offboarding an employee? Are you in control of employee email access on their mobile phone once terminated? Do you restrict access to data based on role? Ex employees can create a huge gaps in your security, whether intentional or not.

  3. Train employees

    When employees are unaware of security risks and unable to recognize threats, they are not able to protect the organization. Do you offer Security Awareness Training? Do you simulate phishing attacks? You may not be aware of just how vulnerable you are to attacks.

  4. Invest in your security stack

    Layering on multiple, intelligent solutions could save you hundreds of thousands of dollars in a cyber attack. What’s your security posture?

  5. Layer on a Password Manager for your organization

    Password Managers, like NordPass, are a great way to increase your security posture. NordPass employs a zero-knowledge infrastructure, which is to say the company never knows your master password and thus can never decrypt your data. Although this means you have few recovery options, it also means even a data breach won’t risk exposing your information. There’s no limit to the end-to-end encryption of your passwords, payment information, and secure notes. PremierePC will help layer on and manage Nordpass for your employees; helping you increase your cybersecurity measures and safeguard your data.

Sounds like a lot?

You focus on what you’re good at – running your business – let PremierePC handle what we’re good at.

January 2, 2023
https://www.premierepc.net/wp-content/uploads/road-barrier-icon-vector-22007994-e1625234017341.jpg 996 999 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2023-01-02 08:05:022023-01-16 07:57:48How Strong Are the Barriers to Your Data?
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