Microsoft Edge is the internet browser that was created to replace Internet Explorer. Edge runs faster and has more features than Internet Explorer, and comes preinstalled on all Windows computers. This browser is also offers faster performance speeds than every other browser.
Edge is a Chromium browser, meaning it can run hundreds of extensions that were meant for Google Chrome users in addition to the extensions in the Microsoft Store.
This browser uses the OS default account to auto sign into the browser. This may not sound like a big deal, but with necessary security measures you may find yourself signing in to different many websites each day, multiple times a day, slowing you down.
This option saves you the trouble of reentering your credentials to access your work websites and increases productivity.
For the techies: Edge supports signing in with Active Directory Domain Services, Azure Active Directory, and Microsoft accounts.
This is one of my personal favorites – by signing into my Microsoft account in my Edge browser, I can sync all bookmarks, history, passwords, etc. across devices.
This feature copies over the rich web format of selected text instead of reformatting the text from your browser into an ugly mess. Right click, choose “smart copy,” then paste – it’s that simple!
Edge offers three options for tracking: basic, balanced, and strict. Depending on which is selected, Microsoft will adjust the types of third-party trackers blocked.
https://www.premierepc.net/wp-content/uploads/Edge-Logo-e1619528799116.jpg800802Geena Hammond/wp-content/uploads/ppc_site_logo-1.pngGeena Hammond2021-04-29 11:00:082021-04-27 09:48:41Let’s Chat About Microsoft Edge
GoToConnect has recently released some features and updates!
Block phone numbers on GoToConnect Mobile.
From the GoToConnect mobile home screen, tap the gear icon.
Go to Call Settings > Blocked Numbers then click +.
Enter the Phone number criteria for the block.
Enter a ten-digit phone number
Or enter a number using * to broaden the call filter. Example: 800* will block all calls from 1-800 numbers, *4437 will block all calls from numbers ending in 4437.
Enter a Description and then tap Done.
You can manage the blocked numbers from clicking the gear icon > Call settings > Blocked Numbers.
Use Visual Call Parking on GoToConnect web and desktop.
Virtually park calls on hold and answer them. With visual call parking you can view which call parking spots are in use on your system from GoToConnect web and desktop.
Before you begin: To use visual call parking, a system admin must enable this feature for you (don’t know how? Click here.)
Note:
To view visual call parking spots, click your name in the top left, click Settings and then check the box for Display parked call spots.
The Parked calls section in the left sidebar will only be displayed when there are calls parked on your system.
While on an active call, click Park.
In the new window, select the call parking spot you’d like to use or type a custom parking spot (any number of digits, but it cannot start with 0) and then click Park Call. If you park a call to an occupied spot, the call will be transferred back to you.
Tip: There is an unlimited number of parking spots available, and they can be assigned manually or by the system.
To answer a parked call, click the desired call from Parked calls in the left sidebar and then click Call.
Note: Parked calls will remain on hold until someone answers them or Call Parking Timeout lapses (the call is then routed back to the original person who parked the call).
Don’t have GoToConnect? Learn more about our Hosted Phones services here.
PremierePC considers our clients’ needs every step of the way. As a Managed Services Provider (MSP), we interact with a multitude of services; tying it all together creates our client-centered service model.
Our client-centered servicing focuses on buildingrelationships with our clients and creatingpositive experiences by maximizing technology services and product offerings.
We are aware that YOU are the primary reason PremierePC exists as a Managed Services Provider, and we value each relationship.Your IT provider should not be there to leverage you as a revenue source; they should be there to advise, consult, and resolve.
If you don’t feel supported by your current IT provider, you may not have an MSP.
You may now be asking, “If I don’t have an MSP, what do I have?”
Many IT companies sell you what looks like a managed services plan, instead theynickel and dime you for everything. There is nothing proactive happening.They generally offer one or two MSP services, then operate more like an on-demand or break–fix shop. The consulting is limited, and the company is centered around their profit centers, not your success.
In reality, many of these companies are Value-Added Resellers, or VARs.
These VARs pose as MSPs; their focus is pushing hardware, padding the cost, and attaching services to these orders. They may look like an MSP in the sense that they can sell and service equipment. However, they are interested solely in pushing product, not the service they provide. A VAR’s revenue margins on hardware are often in competition with the best fit for the client. Service revenue is viewed as just another product to them and has little to do with providing best in class offerings. As a result of this approach, you may end up being oversold on IT and underserviced.
So,what is a Managed Services Provider?
AnMSP is going to offer a help desk, proactive and reactive services, patching and automations, and integrated consulting.
In an ideal relationship, the MSP willoffer the above while also functioning as a partner and an extension of your business.
Recent studies show that 31% of MSP clients are primarily seeking an MSP to meet security risks; 15% primarily need cybersecurity services, and 7% are looking for public cloud adoption/migration/support.
Think about your business, what you NEED, and if your IT provider is meeting, and exceeding, that need.
Keep in mind, 63% of SMBs experienced a data breach or cyber-attack in 2019. It is imperative your business is prepared.
So you could either:
Spend your money being oversold and underserviced
OR
Invest in your future with a forward-thinking business partner whose sole interest is to maximize your potential through technology
On to PremierePC. Let’s look at what we provide.
Helpdesk Access 8am-5pm
Anti-Virus Protection
Windows Patching
Switch Management
Change Management
Extended Support Options
Hosted VOIP Phone System
VPS Hosting
Secure DNS
Multi Factor Authentication
Remote / Depot Support
Onsite Support
Router Management
WiFi Management
Third Party Updates
Backup and Disaster Recovery (BDR)
Managed Cloud Services
Enterprise File Sharing
Dark Web Monitoring
Project Work
Forward Thinking Consulting
System Monitoring
Router as a Service
Asset Management
Hardware Recommendations
Email Security and Compliance
Website Hosting
Domain Management
Security Awareness Training
Threat Hunting
Some follow-up questions:
What does this client-centered model look like?
We offer several customizable service plan levels, centered around your business’ size and needs, not a particular service set.
What is always covered by the service plan?
Our service plans are billed by the supported device. A supported device is a Windows or Apple system which has our network monitoring agent and managed security services enabled. In addition, our team will support other devices on your network at no additional cost. This includes printers, routers, network switches, mobile phones, tablets and just about any other network connected device.
We offer proactive measures, monitoring and protection you will use on day one, plus access to more. Even our follow-up process is proactive, ensuring you are happy with the resolution of your issue.There is absolute value in having a service provider in your corner thatpackages essential security services and proactive measures into the offering.
How is this model different from other models?
When you simply pay by the issue or by the hour, the incentive is shifted towards the service provider. We strongly believe that a service plan creates a valuable relationship that enables both sides to be more productive and integrated.
PremierePC is transparent with pricing from the beginning. Check out ourcomputer and network support page to view our pricing model. We are interested in ensuring this partnership works for both of us, we have no interest in hiding costs.
We stand behind the value we provide as a fully integrated MSP.
PremierePC partners with you, using forward thinking and intelligent consulting, to improve your network and security stack, mitigating problems before they arise.
Contact usif you’d like to learn more about your current environment or have additional questions.
Cisco Meraki changed the way we think about network management today. Its out-of-band cloud architecture creates secure, scalable and easy-to-deploy networks that can be managed from anywhere. This can be done from almost any device using web-based Meraki Dashboard and Meraki Mobile App.
Want to manage your network on the go?
Meraki devices can be managed with a browser-based interface or app. This allows for quick deployment, unlimited scalability, and remote troubleshooting.
What do you think about modern Wi-Fi solutions?
Next-gen wireless solutions provide more capacity and higher performance in dense, demanding environments, delivering enhanced application experience.
Do you have remote employees?
We can build IPSec VPN tunnels between your sites, or for your remote employees. Additionally, there are Meraki products we can deploy for remote work situations.
Got QOS Issues?
Meraki gives us access to deep packet inspection, traffic shaping policies, and cloud-based application signatures.
Interested in a smarter network?
With VLANs, we can build different virtual local area networks to microsegment your network, allowing for a smarter and more effective traffic flow and overall more secure network.
Do you hate downtime?
Meraki products come with lifetime warranty and next-day advanced replacement. Cisco Meraki’s simplified software and support licensing model also combines all software upgrades, centralized systems management, and phone support under a single, easy-to-understand model.
Learn more about the Meraki Cloud Architecture here
Did this sound like a foreign language?
Contact PremierePC today; let us do the heavy lifting and help you navigate and manage the ever more complicated IT landscape.
Let’s Chat About Microsoft Edge
Microsoft Edge is the internet browser that was created to replace Internet Explorer. Edge runs faster and has more features than Internet Explorer, and comes preinstalled on all Windows computers. This browser is also offers faster performance speeds than every other browser.
Edge is a Chromium browser, meaning it can run hundreds of extensions that were meant for Google Chrome users in addition to the extensions in the Microsoft Store.
*click each heading below to learn more*
Single Sign On
This browser uses the OS default account to auto sign into the browser. This may not sound like a big deal, but with necessary security measures you may find yourself signing in to different many websites each day, multiple times a day, slowing you down.
This option saves you the trouble of reentering your credentials to access your work websites and increases productivity.
For the techies: Edge supports signing in with Active Directory Domain Services, Azure Active Directory, and Microsoft accounts.
Syncing
This is one of my personal favorites – by signing into my Microsoft account in my Edge browser, I can sync all bookmarks, history, passwords, etc. across devices.
Collections
Multi-tasking more and more lately? Use collections to organize websites into different categories for later.
Vertical Tabs
If you’re someone who keeps many tabs open at once, this may be helpful. Vertical tabs allow you to easily find and manage many open tabs at once.
Smart Copy
This feature copies over the rich web format of selected text instead of reformatting the text from your browser into an ugly mess. Right click, choose “smart copy,” then paste – it’s that simple!
Tracking Prevention
Edge offers three options for tracking: basic, balanced, and strict. Depending on which is selected, Microsoft will adjust the types of third-party trackers blocked.
Password Monitor
This feature notifies you if any of the credentials you’ve saved in autofill have been detected on the dark web, then prompts you to take action.
InPrivate Mode
Edge’s private browsing will delete history, cookies, and site data upon closing the tab.
GoToConnect: What’s New?
Block phone numbers on GoToConnect Mobile.
You can manage the blocked numbers from clicking the gear icon > Call settings > Blocked Numbers.
Use Visual Call Parking on GoToConnect web and desktop.
Virtually park calls on hold and answer them. With visual call parking you can view which call parking spots are in use on your system from GoToConnect web and desktop.
Note:
What is Client-Centered Service?
Our client-centered servicing focuses on building relationships with our clients and creating positive experiences by maximizing technology services and product offerings.
We are aware that YOU are the primary reason PremierePC exists as a Managed Services Provider, and we value each relationship. Your IT provider should not be there to leverage you as a revenue source; they should be there to advise, consult, and resolve.
If you don’t feel supported by your current IT provider, you may not have an MSP.
You may now be asking, “If I don’t have an MSP, what do I have?”
Many IT companies sell you what looks like a managed services plan, instead they nickel and dime you for everything. There is nothing proactive happening. They generally offer one or two MSP services, then operate more like an on-demand or break–fix shop. The consulting is limited, and the company is centered around their profit centers, not your success.
In reality, many of these companies are Value-Added Resellers, or VARs.
These VARs pose as MSPs; their focus is pushing hardware, padding the cost, and attaching services to these orders. They may look like an MSP in the sense that they can sell and service equipment. However, they are interested solely in pushing product, not the service they provide. A VAR’s revenue margins on hardware are often in competition with the best fit for the client. Service revenue is viewed as just another product to them and has little to do with providing best in class offerings. As a result of this approach, you may end up being oversold on IT and underserviced.
So, what is a Managed Services Provider?
An MSP is going to offer a help desk, proactive and reactive services, patching and automations, and integrated consulting.
In an ideal relationship, the MSP will offer the above while also functioning as a partner and an extension of your business.
Recent studies show that 31% of MSP clients are primarily seeking an MSP to meet security risks; 15% primarily need cybersecurity services, and 7% are looking for public cloud adoption/migration/support.
Think about your business, what you NEED, and if your IT provider is meeting, and exceeding, that need.
Keep in mind, 63% of SMBs experienced a data breach or cyber-attack in 2019. It is imperative your business is prepared.
On to PremierePC. Let’s look at what we provide.
Some follow-up questions:
What does this client-centered model look like?
We offer several customizable service plan levels, centered around your business’ size and needs, not a particular service set.
What is always covered by the service plan?
Our service plans are billed by the supported device. A supported device is a Windows or Apple system which has our network monitoring agent and managed security services enabled. In addition, our team will support other devices on your network at no additional cost. This includes printers, routers, network switches, mobile phones, tablets and just about any other network connected device.
We offer proactive measures, monitoring and protection you will use on day one, plus access to more. Even our follow-up process is proactive, ensuring you are happy with the resolution of your issue. There is absolute value in having a service provider in your corner that packages essential security services and proactive measures into the offering.
How is this model different from other models?
When you simply pay by the issue or by the hour, the incentive is shifted towards the service provider. We strongly believe that a service plan creates a valuable relationship that enables both sides to be more productive and integrated.
PremierePC is transparent with pricing from the beginning. Check out our computer and network support page to view our pricing model. We are interested in ensuring this partnership works for both of us, we have no interest in hiding costs.
We stand behind the value we provide as a fully integrated MSP.
Contact us if you’d like to learn more about your current environment or have additional questions.
Office Closing: Good Friday
In observance of Good Friday,
our office will be closed April 2nd, 2021.
Let’s Talk About Meraki
Want to manage your network on the go?
Meraki devices can be managed with a browser-based interface or app. This allows for quick deployment, unlimited scalability, and remote troubleshooting.
What do you think about modern Wi-Fi solutions?
Next-gen wireless solutions provide more capacity and higher performance in dense, demanding environments, delivering enhanced application experience.
Do you have remote employees?
We can build IPSec VPN tunnels between your sites, or for your remote employees. Additionally, there are Meraki products we can deploy for remote work situations.
Got QOS Issues?
Meraki gives us access to deep packet inspection, traffic shaping policies, and cloud-based application signatures.
Interested in a smarter network?
With VLANs, we can build different virtual local area networks to microsegment your network, allowing for a smarter and more effective traffic flow and overall more secure network.
Do you hate downtime?
Meraki products come with lifetime warranty and next-day advanced replacement. Cisco Meraki’s simplified software and support licensing model also combines all software upgrades, centralized systems management, and phone support under a single, easy-to-understand model.
Did this sound like a foreign language?
Contact PremierePC today; let us do the heavy lifting and help you navigate and manage the ever more complicated IT landscape.