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Read the latest posts from the PremierePC blog. Office Updates, Q & A, Solution Highlights, TechBytes, and more
Read the latest posts from the PremierePC blog. Office Updates, Q & A, Solution Highlights, TechBytes, and more
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1302 Rutherford Rd
Greenville, SC 29609
About
A fully integrated IT solutions provider for local business clients. Serving the Upstate of South Carolina including Greenville, Spartanburg and Anderson counties.
Physical Address: 1302 Rutherford Rd, Greenville, SC 29609 | 864.335.9223 | Payment Remittance: PO Box 5293 Greenville, SC 29606
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Navigating Recent Email Authentication Updates with Confidence
In the world of digital communication, staying ahead of the curve in terms of security and authentication is crucial. Understanding the impact of recent updates from major email providers like Google and Yahoo regarding email authentication practices, is essential to ensuring that your email security is not compromised.
Understanding SPF, DKIM, and DMARC Alignments
Google and Yahoo’s latest emphasis on the alignment of SPF (Sender Policy Framework) and/or DKIM (DomainKeys Identified Mail) with DMARC (Domain-based Message Authentication, Reporting, and Conformance) policies marks a significant shift in email authentication standards. These changes aim to enhance email security but have also led to some confusion, particularly for users of third-party Email Service Providers (ESPs) like Sendgrid and Shopify.
Addressing Misleading Recommendations
We’ve observed that some ESPs (Email Service Providers) have been offering recommendations that may not align with best practices, causing potential misconfigurations in email authentication settings. As your trusted IT service provider, we urge you to exercise caution and seek information from reliable sources.
Key Considerations for Your Email Security:
Relying on PremierePC for Secure Email Communications
Our platform is designed to be your trusted partner in navigating the complex landscape of email security and maintaining safe email authentication practices.
We’re Here to Help
If you have any questions or concerns about these recent updates or your email security in general, our support team is here to assist you.
Thank you for choosing us as your partner in ensuring the security of your email communications. Remember, in the evolving digital world, staying informed and vigilant is key to safeguarding your online presence.
PremierePC’s 2023 Year in Review: Innovations, Achievements, and Looking Ahead
With the close of 2023, it’s a perfect time to reflect on the journey we’ve embarked upon over the past twelve months. 2023 was a remarkable year for PremierePC, filled with challenges, growth, and innovation. In this year-end review, we want to share our key milestones, celebrate our successes, and give you a glimpse of what’s coming next.
Launch of Our New Client Portal
One of the highlights of 2023 was the launch of our new client portal. Designed with user experience in mind, this portal offers enhanced accessibility and a streamlined way for our clients to manage their services, track support requests, and access vital information. It’s a leap forward in how we connect and communicate with our clients.
Introduction of a New Security Platform
In a world where everything is digital, we at PremierePC understand the importance of robust cybersecurity. So, we are excited to say we introduced a new security platform this year. This state-of-the-art platform brings advanced protection capabilities, helping to safeguard our clients’ digital assets against evolving cyber threats. Its deployment represents our ongoing commitment to providing top-tier security solutions.
Upgraded DWM and SAT Platform
We also rolled out our upgraded DarkWeb Monitoring and Security Awareness Training (DWM + SAT) platform. This enhanced platform offers integrated monitoring, more comprehensive training modules, and an interactive approach to increase cybersecurity awareness among our clients’ teams.
Enhanced ProStorage Offerings
In 2023, we increased the capacity and features of our ProStorage solutions. These enhancements mean more storage, better performance, and increased reliability for our clients, reinforcing our promise to provide generous and effective storage options tailored to their business needs.
Solving Complex IT Challenges
A proud accomplishment this year was resolving 13,206 cases for our clients, ranging from routine support requests to complex IT challenges. Each case solved not only strengthened our relationship with our clients but also reinforced our expertise and commitment to excellence in IT support.
Major Milestones and Growth
2023 was a year of significant growth and expansion for us. We proudly increased our client base by 16.4%, a testament to the trust and confidence businesses in Upstate South Carolina place in us. Our team grew as well, with new experts joining to enhance our service capabilities and ensure that we continue to provide top-notch IT support to our clients.
Community Engagement and CSR Initiatives
PremierePC has always focused on and specializes in supporting small businesses. As a small business ourselves, we understand the struggle to stand out and compete against larger companies. So, we delight in helping small local businesses with their IT needs. We are also proud to continue our partnership with the Better Business Bureau Education Foundation, an institution dedicated to providing identity theft and scam prevention expertise and education.
Looking Ahead to 2024
As we turn our gaze to 2024, we are excited about the opportunities and challenges that await. We’re excited to build upon this year’s successes, introduce more innovative solutions, and continue providing exceptional service to our clients.
A Heartfelt Thank You
We want to extend a heartfelt thank you to all our clients, partners, and team members. Your trust, support, and hard work have been the driving force behind our success this year. We are grateful for your partnership and look forward to achieving new milestones together in 2024.
As we bid farewell to 2023, we are filled with gratitude and anticipation for what the future holds. Here’s to a successful 2024, filled with innovation, growth, and continued partnerships.
Stay ahead in the ever-evolving world of IT with PremierePC. Contact us at 864-335-9223 or visit our sales inquiry page to discover how we can help your business thrive in 2024.
Exciting Upgrade to Our DarkWeb and Security Awareness Training Platform in 2024
As we approach 2024, PremierePC is thrilled to announce a significant upgrade to our DarkWeb and Security Awareness Training (DWM + SAT) platform. This enhancement is not just an upgrade; it’s a complete transformation in how we approach cybersecurity training and monitoring. Our commitment to safeguarding your digital landscape remains steadfast, and with these new features, we’re elevating that commitment to new heights.
Integrated Monitoring and Interactive Portal
The new solution comes with a centrally managed portal, offering companywide monitoring. This means that you, as a business owner or IT manager, can have a bird’s eye view of your organization’s security posture. The portal is not just for monitoring; it’s a fully interactive platform where clients and staff can engage, learn, and stay informed about their cybersecurity status.
Weekly Micro Trainings and Baseline Testing
Knowledge is power, especially when it comes to cybersecurity. Our upgraded platform will feature weekly micro trainings, designed to keep your team informed without overwhelming them. Additionally, we’re introducing baseline testing for all current staff and assessments for pre-employment, ensuring that everyone in your team is up to speed from day one.
DarkWeb Monitoring and Policy Management
DarkWeb monitoring is an integral part of our upgraded platform. With this feature, you’ll have an extra layer of security, ensuring that your sensitive data remains out of reach from the hidden corners of the internet. Moreover, we’re providing base policies for several common IT topics, along with the flexibility to add and manage custom policies tailored to your organization’s needs.
Annual Testing, Certification, and Phishing Campaigns
Cybersecurity is an ongoing process, and our platform reflects that. We offer annual testing and certification for your staff, reinforcing their knowledge and skills year after year. Plus, with automated phishing campaignsβfrequency of your choiceβyou can continually assess and improve your team’s ability to identify and react to potential threats.
Full Management and Integration
Leave the heavy lifting to us. The entire platform is fully managed and monitored by PremierePC. Integration with 365 and Google for passwordless access ensures a seamless and secure experience for your team.
No Price Change for Existing Clients
And here’s the best part β all these features come with no price change for our existing clients! Our pricing remains per domain and not per user, offering you an unmatched value.
Transition and Onboarding
Starting January, we will begin reaching out to existing clients to facilitate the transition and enable the new platform. If you haven’t yet subscribed to our DWM + SAT Bundle, now is the perfect time to get onboard. Don’t miss out on this opportunity to leverage a powerful tool that enhances your team’s security awareness.
Ready to elevate your cybersecurity training and monitoring? Call us at 864-335-9223 or visit our sales inquiry page to learn more and expand your current services. Embrace this opportunity to safeguard your business with our advanced, cost-effective solution.
OFFICE CLOSING: HOLIDAY HOURS
Security or Speed? No need to choose!
Faster doesn’t mean less secure.
SASE, Secure Access Service Edge, was built to provide low-latency, secure connections to corporate resources.
Replacing a multi-solution approach, SASE enables fast, secure, and reliable connections to all your data, devices, networks, cloud environments, SaaS apps, and the Internet from everywhere.
The SASE solution was just overhauled, updating speeds and security with Project Autobahn.
Goal
Now, with new updates to the security platform, Project Autobahn implemented three primary goals:
Implementation
The SASE backbone technology is a critical component, serving to create a secure tunnel between the userβs device and the SGN (Secure Global Network) while providing three critical functions: authentication, encryption, and routing. With massive amounts of data being protected, minimizing latency and maximizing throughput are imperative.
The SGN engineering team tested and pushed limits to improve funtionality and increase speeds. Of seven popular cryptographic libraries for the encryption/decryption process, there is a 40% speed difference between the slowest and fastest encryption functions; the team chose the fastest. Routing capabilities and speeds were increased by switching to a user-space memory, requiring fewer overall packet copies. This reduces cost and increases speed. The solution was then tested for scale to ensure that more users connecting retains the same speed and functionality.
Results