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Read the latest posts from the PremierePC blog. Office Updates, Q & A, Solution Highlights, TechBytes, and more
Read the latest posts from the PremierePC blog. Office Updates, Q & A, Solution Highlights, TechBytes, and more
Communication and Productivity
Business Phone Systems
Enterprise File Sharing
Hosted Business Email
Email Compliance and Security
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1302 Rutherford Rd
Greenville, SC 29609
About
A fully integrated IT solutions provider for local business clients. Serving the Upstate of South Carolina including Greenville, Spartanburg and Anderson counties.
Physical Address: 1302 Rutherford Rd, Greenville, SC 29609 | 864.335.9223 | Payment Remittance: PO Box 5293 Greenville, SC 29606
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Egnyte – Advanced File System
At $20 per license, AFS includes 200GB / User, Active Directory and SSO Integration, and Role-Based Administration.
Upgrades to your plan:
Public Cloud File Caching (PCC) – Egnyte Public Cloud Connector provides a solution to bridge customers’ requirements for public clouds while keeping the business content on the Egnyte platform.
Basic Ransomware Artifact Detection
Ransomware Alert (Email notification) – Setting up email alerts allows you to react in real-time to new issues discovered within your content sources. You can even customize these alerts, so the right people are notified of the appropriate type of issue.
User Individual File Recovery
AD / SSO Integration – When users from your company attempt to log in to Egnyte, Egnyte can be set up to authenticate directly against your directory service. This ensures that you don’t have to manage passwords in two separate places. Your directory service can serve as the system of record for all password information, and Egnyte will utilize this information to authenticate the user.
Role-Based Administration – An Administrator in Egnyte performs many functions: Adding and deleting users, updating billing information, managing trash retention policies, and more. Role-based Administration enables you to delegate some of these administrative tasks to Power Users. Role-based Administration also allows you to enable certain features for a subset of users.
Full Plan comparison between Legacy Business and the new Advanced File System Plan: MSP Plan Comparison Legacy Business vs AFS
NOW AVAILABLE – AEC Addon
Egnyte has developed an array of features built specifically for the architectural, engineering, and construction industry. These features are included in what is known as the AEC add-on package. The AEC add-on package is optional and can be purchased for an additional fee.
DMARC – What’s New
DMARC (Domain-based Message Authentication, Reporting, and Conformance)
Through the creation of a global email security standard called DMARC, email security is increasingly asking for identification for all emails to be let into an organization through the DMARC standards. DMARC not only requires you to have proper identification but also provides detailed information on how your emails are used worldwide. DMARC also provides valuable data on the emails being sent and received, including the sources, IP addresses, and domains. This information can then be used to help organizations better understand the patterns and trends in email communication and to develop more effective email security protocols.
Think of DMARC as a virtual identification license for your inbox. Just like the check-in agent at an airport, the DMARC system checks to make sure that the email sender is who they say they are. This helps to prevent phishing attempts and email spoofing, which can lead to data theft or compromise of sensitive information.
The question becomes, as a company leader, why would you allow sending an email that does not have proper identification out to the public? These emails are now being quarantined into spam or outright rejected more than ever due to improper identification in the headers. Email is the lifeblood of communication in your business. Can you really afford that big contract or large invoice to be stuck in some trap or spam folder because it didn’t have proper identification? How about your marketing efforts? You’ll spend valuable time, money and resources on your outbound email campaigns only to have them stopped at the door without proper I.D.
In short, DMARC is the standard for keeping you and your information safe. So, when it comes to your inbox, don’t be afraid to ask for ID. After all, it’s better to be safe than sorry.
BIMI (Brand Indicators for Message Identification)
BIMI is a way for companies to assert their brand identity in email communication and provide a more trustworthy and recognizable customer experience. BIMI involves using a company’s logo in the recipient’s email client next to the sender’s name. This visual representation of the sender provides a clear and recognizable identity, helping to reduce the risk of phishing and impersonation attacks, and improve the deliverability by up to 60%.
BIMI is the final step of email authentication. It validates and displays your brand logo next to the emails sent from your domains in the recipient’s inbox to ensure that the sender is who they say they are, and you can quickly recognize the brand behind the message.
INVOICING UPDATES
In an effort to streamline the client experience, PremierePC is consolidating products to include necessary information with less line items. Clients will notice invoices may be formatted differently in the coming months.
Legacy server pricing will be brought to the current market rate (189 per physical, 129 per virtual).
Internal vulnerability scanning, advanced threat hunting, and SOC / SIEM services have been layered on to managed servers at no additional cost.
By popular request, we have also consolidated phone invoices to be wrapped into the regular service invoice, due on the first of each month. The hosted phones product will now show as one single cost, with a description including all line items.
As we move forward, we will be separating cybersecurity items from other products, bundling them together, highlighting all PremierePC does to increase your cybersecurity posture.
These changes may take a few months to be fully implemented.
Your invoice, maximized. :)
NordPass Updates
What’s New in Nordpass?
Here’s a what the standalone NordPass extension offers:
Frictionless online experience with NordPass
Now you can book trips, shop online, and log in to your social accounts without having to install the NordPass app. Let the standalone extension do the heavy lifting — manage your passwords, passkeys, payment card information, and personal information straight from the browser.
Seamless password access on any computer
The standalone extension provides full access to your passwords, passkeys, credit cards, personal information, and secure notes on any offbeat desktop device, whether it’s your workstation or laptop.
Chrome, Edge, Brave, Opera
Well, if you already have NordPass installed on your device and use any of the Chromium-based browsers, simply kick back and relax — there’s nothing that you need to do. The new browser extension will be updated automatically upon its release — and you probably won’t notice a thing.
Support for Firefox and Safari browsers is coming in Q2 of this year!
Learn more about the browser extension
Enhancements Coming to Your Backup Platform
PremierePC has always included a fully managed BDR solution in our service plans as a way to enhance the value of our services and ensure that your critical business data is protected.
Historically, we have included a certain amount of storage based on your service plan type and the amount of devices under your contract. Clients then paid for any overages in their service plan.
We are happy to announce that beginning in March 2023, we are making a few changes.
All PremierePC clients will have unlimited backup capacity.
For all ProSupport Complete clients your BDR storage capacity will no longer be affected by your included devices. The costs will change as follows: physical servers will incur a cost of $60 instead of $30, and virtual servers will remain at $30. If you are backing up workstations, those will continue to be backed up at no additional cost.
For all ProSupport Lite, ProSupport Essentials (legacy), and other non-plan clients (legacy) clients your BDR storage capacity will also no longer be affected by your included devices. The costs will change as follows: physical servers will incur a cost of $80 instead of $30, and virtual servers will incur a cost of $40 instead of $30. If you are backing up workstations, each will incur a cost of $9.
We have reviewed the impact on our clients and have confirmed that in over 85% of our clients, costs will go down or remain the same. Where costs do raise, they are minimal.
We are happy to be able to extend predictable pricing with no further surprise billings as related to selected size.