With the close of 2023, it’s a perfect time to reflect on the journey we’ve embarked upon over the past twelve months. 2023 was a remarkable year for PremierePC, filled with challenges, growth, and innovation. In this year-end review, we want to share our key milestones, celebrate our successes, and give you a glimpse of what’s coming next.

Launch of Our New Client Portal

One of the highlights of 2023 was the launch of our new client portal. Designed with user experience in mind, this portal offers enhanced accessibility and a streamlined way for our clients to manage their services, track support requests, and access vital information. It’s a leap forward in how we connect and communicate with our clients.

Introduction of a New Security Platform

In a world where everything is digital, we at PremierePC understand the importance of robust cybersecurity. So, we are excited to say we introduced a new security platform this year. This state-of-the-art platform brings advanced protection capabilities, helping to safeguard our clients’ digital assets against evolving cyber threats. Its deployment represents our ongoing commitment to providing top-tier security solutions.

Upgraded DWM and SAT Platform

We also rolled out our upgraded DarkWeb Monitoring and Security Awareness Training (DWM + SAT) platform. This enhanced platform offers integrated monitoring, more comprehensive training modules, and an interactive approach to increase cybersecurity awareness among our clients’ teams.

Enhanced ProStorage Offerings

In 2023, we increased the capacity and features of our ProStorage solutions. These enhancements mean more storage, better performance, and increased reliability for our clients, reinforcing our promise to provide generous and effective storage options tailored to their business needs.

Solving Complex IT Challenges

A proud accomplishment this year was resolving 13,206 cases for our clients, ranging from routine support requests to complex IT challenges. Each case solved not only strengthened our relationship with our clients but also reinforced our expertise and commitment to excellence in IT support.

Major Milestones and Growth

2023 was a year of significant growth and expansion for us. We proudly increased our client base by 16.4%, a testament to the trust and confidence businesses in Upstate South Carolina place in us. Our team grew as well, with new experts joining to enhance our service capabilities and ensure that we continue to provide top-notch IT support to our clients.

Community Engagement and CSR Initiatives

PremierePC has always focused on and specializes in supporting small businesses. As a small business ourselves, we understand the struggle to stand out and compete against larger companies. So, we delight in helping small local businesses with their IT needs. We are also proud to continue our partnership with the Better Business Bureau Education Foundation, an institution dedicated to providing identity theft and scam prevention expertise and education.

Looking Ahead to 2024

As we turn our gaze to 2024, we are excited about the opportunities and challenges that await. We’re excited to build upon this year’s successes, introduce more innovative solutions, and continue providing exceptional service to our clients.

A Heartfelt Thank You

We want to extend a heartfelt thank you to all our clients, partners, and team members. Your trust, support, and hard work have been the driving force behind our success this year. We are grateful for your partnership and look forward to achieving new milestones together in 2024.

As we bid farewell to 2023, we are filled with gratitude and anticipation for what the future holds. Here’s to a successful 2024, filled with innovation, growth, and continued partnerships.

Stay ahead in the ever-evolving world of IT with PremierePC. Contact us at 864-335-9223 or visit our sales inquiry page to discover how we can help your business thrive in 2024.