https://www.premierepc.net/wp-content/uploads/logo_circle-1.png 192 192 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2020-08-19 14:59:032020-08-19 14:59:03What do business owners look for in an IT provider?
A fully integrated IT solutions provider for local business clients. Serving the Upstate of South Carolina including Greenville, Spartanburg and Anderson counties.
Physical Address: 16 W Pointe Blvd, Mauldin, SC 29662 | 864.335.9223 | Payment Remittance: PO Box 5293 Greenville, SC 29606
Within the IT support industry there are no real standards in terms of what or how a company provides IT services. There are differing models such as break-fix, contracts, or hybrid offerings.
With 20+ years in the IT support space, we feel that the Managed Services approach works best for both client and provider alike.
Managed Service Providers (MSPs) exist to collect and manage an array of services and solutions for their clients. Within that designation, there can be a focus on vertical or niche industries.
What we have observed over the last two decades is that clients with an MSP are much better prepared for changes, have a higher security posture, and have better performing networks. To this end, that is our approach. Think of an MSP as your IT controller.
Questions you should ask a potential IT provider should include:
Most of all, find a provider you can trust, one that will act on your company’s best interests. As an example, our firm does not add margin to hardware or software sales. We are not here to upsell gear, instead we focus on our service relationship.