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Solution Highlight

Featured IT solutions from the PremierePC team

Solution Highlight

Holidays and Cybercrime

The holidays.

Full of fun, family, friends, food.. and, unfortunately, increased cybercrime activity.

In 2017, fraud attempt rates were highest on Thanksgiving Day, Christmas Eve and December 21—the cutoff date for express shipments to arrive before Christmas.

43% of all consumers who had their identity stolen say it happened while shopping online during the holidays in 2018.

The holidays are a key time for cybercrime, exploiting unaware and uneducated internet users. Attackers can defraud and monetize their actions with little effort.

For example, spoofed email addresses can be used to gain access to supplier or customer login. Phony websites can be made to look exactly like those of major retailers. Public Wi-Fi is another hunting ground for attackers. All of these can be used to capture and record credit card information.

So how can your data remain secure during this holiday season?

Never reuse passwords or even similar versions of passwords. Use strong passwords, mixing numbers, special characters, and letters.

Verify online reputation of the e-commerce sites you visit.

Avoid shopping online or accessing bank account information on anything other than secured, private Wi-Fi connections.

Never click on suspicious links, open unknown files, or download items from unknown sources.

Look at the URL of sites you visit, cybercriminals may create a site with just one character difference in the URL to gain access to your data.

Check in to your bank accounts and track all purchases. Report any fraud immediately.

Keep all operating systems and applications up to date, ensure you have security measures in place.

Educate! Stay up to date on cybersecurity trends and solutions.

Interested in analyzing your security posture? PremierePC is here to help. Fill out this form to start your cybersecurity plan today.

November 14, 2022
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Solution Highlight

Outlook Redesigns Ribbon Toolbar

Notice a change in your Outlook Web Version Recently?

Outlook recently rolled out a new and improved ribbon in the web version. You can now toggle between simplified and classic ribbons.

The Outlook Ribbon contains all of the options and commands that you use to accomplish tasks in Outlook. For example, you can click buttons on the ribbon to create a new email, delete emails, open a new meeting request, or assign a category to an item. However, the classic Ribbon does take up a lot of space on your screen.

Within the simplified ribbon, there are two tabs available: Home and View; home being the default tab and view containing options to customize the account.

Under the Home tab, the Simplified Ribbon shows your most used commands in a single line. However, with less available space for commands, not all of the buttons you’re used to seeing will fit.

You can also customize the buttons appearance on the Ribbon toolbar. There is a 3-dots menu button available on the Ribbon toolbar. When we click on the 3-dots button, we get an option “Customize” which allows us to add/remove buttons on the Ribbon toolbar.

Switching to the simplified ribbon

To switch back and forth between the Simplified Ribbon and the classic ribbon, click the downward pointing caret in the lower right corner of the ribbon to choose which ribbon you’d like to display.

Stay tuned for more great tips and tricks!

October 14, 2022
https://www.premierepc.net/wp-content/uploads/Outlook_256x256.png 256 256 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-10-14 16:22:452022-10-14 16:23:34Outlook Redesigns Ribbon Toolbar
Solution Highlight

PPC FURTHER Strengthens Your Cyber Security with Internal Vulnerability Scanning

Interested in strengthening your Cyber Security MORE? YES?

PremierePC’s further partnership with Intruder.io provides Internal Vulnerability Scanning on your managed servers.

intruder.io is a $1958 value per year

Who is Intruder.io?

Intruder.io helps organizations reduce cyber attack exposure by providing effortless cyber security. This solution uses the same engines as the gold standard for vulnerability scanning.

Internal Vulnerability Scanning

Hackers are constantly looking for security flaws they can use to compromise sensitive information or steal personal data for financial gain, or to cause havoc and disruption for businesses all over the globe. To do this, they make use of a wide range of tools and vulnerability scanners to automate their efforts and find new targets. So, internal vulnerability scanning is an essential process of protecting your business, by finding your security weaknesses before the hackers do.

Your internal systems can be reached with a little extra effort. For example by an email containing a malicious attachment, or link to a web page that exploits known unpatched software on an employee’s device. Similarly, unpatched software or the lack of hardening of internal systems can help an attacker move around internal systems once they’ve gained an initial foothold.

Having a well patched and hardened internal environment will help you avoid this next level of attack, and can be important for compliance with many security standards, or customer security questionnaires. It also helps further protect perimeter systems, by providing next-level information that can’t be gained from the outside.

Intruder’s internal network vulnerability scanner checks your managed servers for common mistakes and configuration weaknesses, missing patches, and encryption weaknesses.

PremierePC is then alerted immediately if a vulnerability is detected; monthly scans are run and reviewed automatically.

Please note that while these scans can not PREVENT an attack, this simply helps us expose existing issues and resolve them as soon as possible, mitigating risk.
If you are NOT a service plan client, and would like this solution active in your environment, take a look at our cybersecurity service plans and see if PremierePC is the right fit for you.
September 14, 2022
https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png 0 0 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-09-14 15:00:032022-09-13 13:43:21PPC FURTHER Strengthens Your Cyber Security with Internal Vulnerability Scanning
Solution Highlight

How To: GoTo Meeting

In this new world of remote and hybrid work environments, we seem to be on virtual meetings more often than not.

We’ve put together a brief guide on GoTo Meeting, the virtual meeting software included in our Hosted Phones subscriptions.

Some basics

What is it?

GoTo Meeting is a professional online meeting software that makes it easy to connect with people any way you want. Some features include:

  • Business Messaging collaboration.
  • Less note taking with transcriptions.
  • Instant and scheduled meetings.
  • Customized team settings.
  • All-in-one conference room solution.

Security features

Organizers are able to password protect meetings, lock the meeting once you’re in session, dismiss attendees you don’t recognize, give recording access to specific people, share specific content of your recording, set an expiration date on your recording, use a new meeting ID, hide attendees, view this security white paper.

New Users

New User Guide

With the New User Guide, you can learn how to download and sign into your account, overview your account, create a meeting, join a meeting, and use meeting features.

Here are some highlights:

Creating a meeting

To schedule a one-time or recurring meeting, click Create meeting from either the meeting tab of the GoTo desktop app or by navigating to https://global.gotomeeting.com

  1. Select the meeting type.
  2. If scheduling a one-time meeting, choose the meeting date and time.
  3. Add a co-organizer (must be a member on your account).
  4. Use breakout rooms during the meeting.
  5. Allow attendees to start the meeting without you.
  6. Password protect your meeting (please note that you will not be able to record your meeting if it is password-protected).
  7. Edit audio options.
  8. Save the new meeting.

Meeting Features

Click here to walk through the GoTo Meeting Control Panel

  • Change your audio method or device, camera device, or general meeting settings.
  • Invite others to join the meeting.
  • Record the meeting.
  • Mute and unmute yourself.
  • Share your camera.
  • Share your screen.
  • Leave or end the meeting.
  • Enter presenter mode

Additional Resources

Want to integrate GoTo and Outlook? Info on outlook integration

Have other specific questions? GoTo offers a wealth of knowledge on their support site https://support.goto.com/meeting

Can’t find what you need? Call PremierePC.

July 27, 2022
https://www.premierepc.net/wp-content/uploads/YCEsu6-5_400x400.png 400 400 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-07-27 10:20:242022-07-27 13:09:27How To: GoTo Meeting
Solution Highlight

FAKE Ransomware? Really?!

Unfortunately, yes. There are legitimate AND fake ransomware attacks.

Good news is, the end-user needs to take the same precautions to mitigate risks of real or fake ransomware attacks; remaining educated on cyber security is an asset.

Better news, we offer solutions to layer on to protect your environment, as well as Security Awareness Training to educate your end users.

Let’s talk ransomware.

Ransomware Files Held Hostage

What is ransomware? Ransomware is a form of malware that encrypts files. The attacker then demands a ransom from the victim to restore their access to the data. This is especially dangerous because access to data on computer networks, mobile devices, and servers will all be locked until the victim pays the demanded ransom. For a business like yours, this can make or break you.

Attackers are aware that any sign of ransomware causes panic. Especially when using common attack methods – extortion, blackmail, threats, etc. – that are designed to generate fear in the reader. Attackers rely on this fear and panic to motivate the victim to give into demands regardless of how much money they are seeking.

These attacks have been so successful, the bad guys have realized they can simply create fake ransomware.

Rewind, what is fake ransomware?

Fake ransomware is simply a message stating false information that is sent to an end-user, demanding ransom.

These are often delivered in the form of emails spoofing a known address or pop ups that take focus on your computer and are difficult to close out.

These messages may tell a user their data has been stolen and encrypted and they must ‘click here’ to unlock data, enter credentials to check their account, review what files have been encrypted, etc. Essentially, the attacker does not presently have access to your environment but counts on your panic causing you to click a link which then does provide them access.

These messages may also exploit or blackmail, telling the victim they have videos, pictures, or screen shots of them that do not exist. They will then ask for a payout to delete this sensitive data and keep quiet.

However, none of this is true. These are simply messages used to induce fear and hope the victim pays.

The takeaway

Your organization needs a strong cyber security solution stack, regular end-user education and testing, as well as a plan in the event of an attack. This protocol must prevail even in fear and panic.

Having an IT partner that values and focuses on cyber security in every area of business is crucial. Good thing you do.

Mitigate these risks with forward-thinking solutions and end-user training.

Have a plan in the event of an attack.

PremierePC can respond intelligently in a worst case scenario. When in doubt, call PremierePC.

Read more here.

July 14, 2022
https://www.premierepc.net/wp-content/uploads/logo_circle-2.png 114 114 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-07-14 15:50:552022-07-15 11:28:33FAKE Ransomware? Really?!
Solution Highlight

PPC Strengthens Your Cyber Security with Vulnerability Scanning

Interested in strengthening your Cyber Security? YES?

How about strengthening security at no additional cost? Yes please?

PremierePC has now partnered with Intruder.io to provide External Vulnerability Scanning on your PremierePC owned Meraki Firewall at NO additional cost to you as a service plan client.

intruder.io_scan_result

intruder.io is a $1958 value per year

Who is Intruder.io?

Intruder.io helps organizations reduce cyber attack exposure by providing effortless cyber security. This solution uses the same engines as the gold standard for vulnerability scanning.

External Vulnerability Scanning

Hackers are constantly looking for security flaws they can use to compromise sensitive information or steal personal data for financial gain, or to cause havoc and disruption for businesses all over the globe. To do this, they make use of a wide range of tools and vulnerability scanners to automate their efforts and find new targets. So, external vulnerability scanning is an essential process of protecting your business, by finding your security weaknesses before the hackers do.

On average, 20 new vulnerabilities are discovered every day, many of which are in technologies which are designed to sit on your perimeter systems (those which are exposed to the internet). Intruder’s external vulnerability scanner allows you to neutralize threats to your business, by performing vulnerability scans that discover security holes in your most exposed systems.

Intruder’s external network vulnerability scanner checks your systems for vulnerabilities which include web-layer security problems (such as SQL injection and cross-site scripting), infrastructure weaknesses (such as remote code execution flaws), and other security misconfigurations (such as weak encryption configurations, and systems which are unnecessarily exposed).

Please note that while these scans can not PREVENT an attack, this simply helps us expose existing issues and resolve them as soon as possible, mitigating risk.
We will be working on adding Internal Vulnerability scans for managed servers in the coming months, stay tuned for more details.
If you are NOT a service plan client, and would like this solution active in your environment, take a look at our cybersecurity service plans and see if PremierePC is the right fit for you.
June 14, 2022
https://www.premierepc.net/wp-content/uploads/intruder-logo-2-e1655207651849.jpg 247 271 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-06-14 13:43:202022-06-15 14:39:43PPC Strengthens Your Cyber Security with Vulnerability Scanning
Solution Highlight

Free 365 for 501(c)3 Clients

Who doesn’t like free?

For service plan clients, PremierePC can help Nonprofit organizations get FREE and discounted Microsoft 365 Licenses. [Organizations must be a nonprofit or non-governmental organization with recognized legal status in their respective country (equal to 501(c)(3) status under the United States Internal Revenue Code).]

Microsoft 365 includes Office 365 and ensures an always up-to-date Windows operating system.

Share and collaborate with Microsoft 365: share, compose, edit, Word documents, PowerPoint presentations, Excel spreadsheets. Increase workplace efficiency with 365 collaboration tools.

share_collaborate_teams

Increase email and organization security when PremierePC Manages your 365.
We will review and layer on conditional access policies, preventing unauthorized access to your critical cloud systems.
Layering on 365 tenant branding gives your team a visual queue to identify a trusted 365 login portal.
Password rotation policies ensure complex, unique passwords are used and rotated every 90 days according to best security practices.
SPF / DKIM / DMARC will be validated to ensure your domain is using all possible methods to secure your online reputation.

Free and discounted licenses?

Due to your organization’s non-profit status, you have 10 Business Premium licenses at no cost, and up to 300 Business Basic licenses at no cost.
Additional Premium licenses, over the 10 provided, will cost $5 each, as opposed to the market price of $20 each (will increase to $5.50 each in September 2022).
– Premium licenses include all cloud and desktop software, in addition to email. This also includes password writeback.
– Basic licenses include email only, with access to web and mobile apps.

What’s the process?

PremierePC will hold your hand every step of the way, managing the process, migration, and transition, end to end.

First, register with TechSoup to verify eligibility.

Next, plan the migration with PPC to ensure a seamless transition, mitigate risk of loss of data, and ensure top security practices are in play.

Then, collaborate!

PremierePC will help answer questions, provide basic training, and ensure your team is maximizing their potential through technology. We provide regular 365 systems audits for our clients, making changes to bring your settings into alignment with industry best practices.

As the threat landscape changes, certain practices and polices need to evolve to keep pace.

With PremierePC on your side, we will take care of the heavy lifting, keeping your organization up-to-date and secure. Let’s maximize your potential, through technology.

Give us a call today to learn more!

May 14, 2022
https://www.premierepc.net/wp-content/uploads/Office_365_Cloud-1.jpg 1790 2358 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-05-14 07:52:462022-06-13 16:40:05Free 365 for 501(c)3 Clients
Solution Highlight

Is your VPN annoying you?

Sometimes layering on solutions and process to keep your data secure can add an extra few steps and annoy the end user.

We get it, we have the same MFA policy, password rotation policy, VPN requirements, etc. at PremierePC as you.

However, we know they are completely necessary to keep data safe and mitigate the ever present risk of the bad guys infiltrating your network.

So what now?

PremierePC continues to research and evolve our cybersecurity approach, with the NIST Framework guiding us, while keeping the end user in mind.

Let’s talk VPNs.

To remind you about what a VPN is, you can read our blog post here: VPN? What’s that?
In short, a VPN, or virtual private network, gives online privacy and anonymity by creating a private network from a public internet connection.

Why invest in data privacy?

A new study reveals that 57% of SMBs believe they won’t be targeted by online criminals, but almost 20% experienced an attack in the past year. These data breaches are costing more than ever before, with an average cost of a data breach for small businesses at $108,000.

We know it’s pretty necessary to maintain security while you compute.

However, connecting to a VPN tends to add several steps, and often needs support after your password is changed, a bios update, etc.

Here’s the good news
If you are in our RaaS (Router as a Service) program, you have an Enterprise Class Cisco/Meraki device. We already know these are wonderful for enhancing network security for the SMB.

Cisco AnyConnect

Now included in this RaaS solution is the Cisco AnyConnect Secure Mobility Client.
Essentially, a new way to connect to VPN at no additional cost.

Here’s the best part: This solution is incredibly easy to use – just 3 mouse clicks and you’re connected. No typing in your username and password. No hunting for VPN settings.

Features and benefits

Access from anywhere

Give any user highly secure access to the enterprise network, from any device, at any time, in any location. AnyConnect can be used on a Windows or Mac machine as well as an iPhone or Android.


Greater visibility

Gain more insight into user and endpoint behavior with full visibility across the extended enterprise.
With AnyConnect you can defend more effectively and improve network operations.


Comprehensive protection

Defend against threats, no matter where they are.


Simplified management and usability

Provide a consistent user experience across devices, both on and off premises, without creating a headache for your employees.
Simplify management with a single agent.

Give PremierePC a call if you would like to learn more.

April 14, 2022
https://www.premierepc.net/wp-content/uploads/what-is-a-vpn-tunnel_thumb800-e1620996400507.jpg 440 440 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-04-14 12:07:482022-06-13 16:41:29Is your VPN annoying you?
Solution Highlight

Have you heard? The bad guys are getting smarter.

New phishing attacks have been popping up on collaboration tools like MICROSOFT TEAMS.

So why are they targeting tools like Microsoft Teams? Aside from this particular service having 270 million + monthly active users, we tend to trust these applications.

If the attack comes in email, I can check the sender and verify their address. In Teams, the bad guys already have credentials and are using them.

It looks like my boss is sending me a Teams message. I’ve talked to my boss on here 100+ times in the past week. Surely this is still my boss messaging me.

How are these attacks being executed?

There are many possibilities for attack.

Threat actors are dropping malicious files and malware into Teams conversations. Once this is clicked, the file installs a Trojan on a user’s Windows PC; the Trojan then installs the malware.

Bad guys are also requesting gift cards to be purchased, or persuading employees to perform a wire transfer of funds to their account.

Some of these attackers are getting very sophisticated.

While the CEO of a customer company was traveling to China, the bad guys posed as the CEO and sent a message to several employee’s asking them to join a Teams meeting. The employees joined the Teams meeting and saw video of the CEO. Little did they know, this was video feed from a past TV interview; the attackers had added a fake background as well to look like the CEO was in China. There was no audio, the “CEO” sent a message saying there must be a bad connection and dropped a SharePoint link into the chat requesting the employees send some requested information.

You may be thinking, “This is extreme.” While it is extreme, it is important to note these are legitimate jobs on the Dark Web. See the job posting below:

While you are at work, 8 hours a day, performing your daily tasks, so are the bad guys. This is their job, their career, their living. They will put the same effort into their work as you do into yours.

dark_web_job_posting

For the entrepreneur, you can be your own boss on the Dark Web! Just purchase a Phishing Kit, which gives you step by step instructions and all necessary code to execute the attack.

Let’s get prepared.

Do you know your organization’s cyber security posture?

Do you have a powerful cyber security solution stack?

Do you run regular phishing campaigns?

Do you provide consistent Security Awareness Training for your staff?

Your employees are your number one defense against these attacks.

Is your team ready?

Call today to learn your organizations security posture, get a free Dark Web scan for your domain, and discover options available for Security Awareness Training for your staff.

March 11, 2022
https://www.premierepc.net/wp-content/uploads/hacker-stereotypes-4-e1646922159657.jpg 666 735 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-03-11 08:33:232022-06-15 14:42:15Have you heard? The bad guys are getting smarter.
Solution Highlight

Microsoft Subscription Changes – What You Need to Know

Microsoft is restructuring their licensing model and making some drastic changes.

While we do not believe this is in the best interest of our clients, Microsoft is moving forward with these changes globally; whether you work with a Partner, like PremierePC, or purchase direct from Microsoft, these changes will be in effect in the coming months.

microsoft_price_change_subscription

What Does This Mean for You?

While the product offerings will not change, this transition will affect your subscription terms. See below:

  • Subscription term options: You may choose between monthly, annual (paid monthly or upfront), and 36-month subscriptions* (paid monthly, annual, or upfront).
  • Monthly term offers will now include a 20% increase in price.
  • Subscription Management: You may purchase a combination of both short- and long-term subscription terms.
  • Cancellations: There will be a full refund issued if cancelled on day 1, and a pro-rated refund if cancelled on days 2 and 3. No cancellations, or change of channel, will be accepted after 72 hours.

*36-Month Terms available for Dynamics 365 (January 2022) and select Microsoft 365 subscriptions (March 2022). 36-Month upfront term subscriptions will be available starting March 2022.

Windows 365: Windows 365 subscriptions will only be available via the monthly term offer. Windows 365 subscriptions will not be subject to the 20% premium for monthly terms at this time.  

Nonprofit, Education and Government: Non- Profit and Education products will not be affected by the price increases.

Breakdown on Microsoft Price Increase:

Microsoft 365 Business Basic: $7.20 MTM / $6 annualized

Microsoft 365 Business Standard: $15 MTM / $12.50 annualized (No change)

Microsoft 365 Business Premium: $26.40 MTM / $22 annualized

Microsoft 365 E3: $43.20 MTM / $36 annualized

Timeline:

March 1, 2022 – all net new subscriptions will be on the new pricing model.

July 1, 2022 – all renewing subscriptions must be moved to new pricing model.

July 2023 – any remaining legacy subscriptions must be moved to new pricing model.

Let us know if you have further questions.

For the vast majority, monthly billing provides the most flexibility for our SMB Clients. You may work with us if you wish to move to annual, else we will continue with month to month.

PremierePC is available to discuss how this affects your business and support you through the transition.

February 14, 2022
https://www.premierepc.net/wp-content/uploads/microsoft-to-ditch-nokia-e1619541991640.jpg 333 333 Geena Hammond https://www.premierepc.net/wp-content/uploads/premierepc_business_it_solutions_greenville_sc.png Geena Hammond2022-02-14 14:12:132022-06-17 16:00:49Microsoft Subscription Changes – What You Need to Know
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