PPC – An MSP with a focus on relationship, not revenue
Are you a source of revenue or are you being serviced?
We have seen a trend over the last few years: consolidation in our space, a move to maximize revenue.
But where is the client in this approach?
We have recently acquired several new clients. With each losing firm, we saw business models that served the IT provider and left the client wanting more.
A few examples:
- 3-year contracts
- Unfilled service commitments
- Leveraged hardware
- Nickel and diming service options
- Lack of knowledge or understanding of the environment
- No focus on cyber security
- Fractioned environments
- Sneaky fine print and confusing contract language
- Resistance to hand useful information over to winning provider
The PremierePC approach has always been service first.
Is it good for the client? Is it good for us?
Isn’t that what a real partnership should be?
Shouldn’t your IT provider be a partner you can trust, that truly has your best interests in mind?
By focusing on our relationship over revenue, we are able to provide more flexible service offerings that truly fit your needs. Each solution we offer will always have month-to-month terms. We do not add margin to our hardware, ensuring you are computing on the best gear for your price point. We solely work with solutions that can scale. Your growth is our growth. We have no interest in locking you into something that doesn’t work, holding you hostage in a contract if you’re unhappy, or pointing to another provider if you’re experiencing issues. We value our partnerships, developing lasting relationships.
