UPDATE: Hosted Business Phones now have UNLIMITED call recording for flat rate.

Last month we announced via email that call recording is now billed at a flat rate of $19 for UNLIMITED recording and storage to the Amazon S3 storage system.

To get started you will need to purchase a license to use the software which connects a PC or Laptop to the recording container online.

With the software installed you can then listen to your recordings online moments after the call is completed.

Call recording is a great feature for training new team members and helping with call quality especially in customer service environments.